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Cindy Ross
Experience Portfolio
End User Portal Mac
Our role was to replace, integrate, and enhance existing applications to improve functionality and usability.
Persona
Problem
Proposed Solution
The Level 2 IT admin is
Responsible for fulfilling the end-users' needs in a short time.
IT administrators require security and control while minimizing downtime and ensuring timely software delivery.
Enhance the interface to be more intuitive while maintaining a similar user experience to avoid disrupting daily activities.
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